Conditions générales

Last updated: 2026

These Terms & Conditions govern access to and use of the www.thedragonmaiden.com website (the "Site"), and the purchase of Dragon Maiden products through the Site. Please read them carefully before placing an order.

1. Scope And Agreement

By visiting the Site, creating an account, subscribing to communications, or placing an order, you agree to be bound by these Terms & Conditions and by any policy referenced on the Site, including our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree to these Terms & Conditions, you should not use the Site or place an order through it. Dragon Maiden may update these Terms & Conditions from time to time. The version published on the Site at the time of your order will apply to that order.

2. Who We Are

Unless otherwise stated, "Dragon Maiden", "we", "us", and "our" refer to Dragon Maiden / 雌龍, an independent activewear house operating the Site and offering products for online purchase.

For questions about these Terms & Conditions, customer care, or order assistance, please contact global@thedragonmaiden.com.

3. Use Of The Site

The Site is provided for personal, non-commercial use. You agree not to misuse the Site, interfere with its operation, attempt unauthorized access, copy its content for commercial purposes, or use it in a way that may damage Dragon Maiden, other customers, or the integrity of the service.

We may suspend or restrict access to the Site where we reasonably believe activity is fraudulent, abusive, unlawful, technically harmful, or inconsistent with these Terms & Conditions.

4. Account And Customer Information

You are responsible for ensuring that the information provided during checkout or account creation is accurate, current, and complete. This includes your name, email address, telephone number, delivery address, billing address, and payment information.

If you create an account, you are responsible for keeping your login details confidential and for activity carried out through your account. Please inform us promptly if you believe your account has been used without authorization.

5. Product Information

We make every reasonable effort to describe products accurately, including color, fit, material, care, size, and construction details. Variations may occur due to screen display, lighting, production batches, hand finishing, and the natural behavior of materials.

Photographs and editorial imagery are provided to help you understand the product, but they do not replace the written product details, care label, or size information. If you need sizing counsel before ordering, please write to us.

6. Orders

After selecting a product, you will be asked to review your order before submitting it. Please verify the product, color, size, quantity, delivery address, billing details, and total price before confirming the order.

An order confirmation indicates that we have received your request. It does not guarantee acceptance if the product is unavailable, payment is declined, information is incomplete, shipping restrictions apply, or we reasonably suspect fraud or misuse.

7. Price, Taxes, Duties

Prices are displayed in the currency shown at checkout. The total payable amount may include product price, shipping fees, taxes, duties, or other charges depending on your delivery destination and the checkout configuration available to you.

Where duties, import taxes, customs fees, brokerage charges, or similar costs are not collected at checkout, they may be charged by the carrier or local authority and remain the responsibility of the recipient unless expressly stated otherwise.

8. Payment

Payment must be authorized before an order is processed. We may use third-party payment providers to verify, authorize, and process payments. By submitting payment information, you confirm that you are authorized to use the selected payment method.

If payment authorization fails, if a charge is reversed, or if payment information cannot be verified, we may cancel or delay the order.

9. Shipping And Delivery

Orders are dispatched to destinations made available at checkout. Delivery timing depends on product availability, order review, destination, carrier service, customs clearance, and local conditions.

Risk in the product passes as permitted by applicable law and according to the delivery confirmation provided by the carrier. Please inspect the parcel upon receipt and contact us promptly if the package appears damaged, opened, or inconsistent with the order.

10. Returns And Exchanges

Returns, exchanges, and refunds are governed by the Refund Policy and any return instructions provided by Dragon Maiden. Items must be returned in the condition required by that policy, including original tags and packaging where applicable.

We reserve the right to refuse a return where the item has been worn, washed, altered, damaged, scented, marked, or returned outside the stated return window, except where required by applicable law.

11. Intellectual Property

All content on the Site, including photographs, copy, designs, product names, drawings, graphics, logos, trademarks, layout, code, video, and brand materials, belongs to Dragon Maiden or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, sell, scrape, or use any Site content or Dragon Maiden brand material for commercial purposes without prior written permission.

12. Limitation Of Liability

To the fullest extent permitted by applicable law, Dragon Maiden will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from the use of the Site, inability to use the Site, product availability, delivery delay, or reliance on Site content.

Nothing in these Terms & Conditions limits liability that cannot be excluded or limited under applicable law.

13. Force Majeure

Dragon Maiden will not be responsible for delay or failure caused by events beyond reasonable control, including carrier disruption, customs delay, natural events, labor issues, technical outage, governmental action, epidemic, war, civil disturbance, or interruption of supply.

14. Severability And Contact

If any provision of these Terms & Conditions is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect. For questions regarding these terms, please contact global@thedragonmaiden.com.